Refund policy

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

If you purchased our products and decide you do not like them, in order to be eligible for a return your item must be unused for the most part and in the same condition that you received it. Product must also be in the original packaging. So if you tried it and you simply just don't like it, return it for a refund.

To complete your return, we require a receipt or proof of purchase with the order number. Simply email us and send your product to:
Barn Burner Hockey
28 Dragonfly Lane. Herring Cove, Nova Scotia.B3V 0C6

There are certain situations where only partial refunds are granted (if applicable). Any item not in its original condition, is damaged or if your order is missing something due to error.

Refunds (if applicable):
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable):
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@barnburnerhockey.ca.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@barnburnerhockey.ca and send your item to: 28 Dragonfly Lane. Herring Cove, Nova Scotia.B3V 0C6

Shipping
To return your product, you should mail your product to:
Barn Burner Hockey
28 Dragonfly Lane. Herring Cove, Nova Scotia.B3V 0C6

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.